We send all of our books by first-class delivery, and will aim to get them out within two working days. Our delivery costs are as follows:
UK
£2.50 for one book
£3.50 for two books
£4.50 for three to five books
FREE thereafter
EUROPE
£4.50 one book
£3 for each additional book
FREE over £25
Rest of World
£7.95 for one book
£3.50 each additional book
FREE over £50
Final shipping costs will be calculated at checkout before payment. Please note that international deliveries are experiencing significant delays, and require extra documentation for customs purposes. Please bear with us. Buyers in Europe and other countries may be subject to import VAT and Duty before the postal service will complete the delivery.
Returns
Products may be returned as follows:
- If you want to return or cancel a product please email us at info@muswell-press.co.uk. Returns will be at your own cost.
- You must return any unwanted products with the original packaging within 14 days of delivery or within 14 days of cancellation, whichever is later. Returns after this time will not be accepted. We are entitled to withhold any refund until we have received the relevant products..
- You are required to take reasonable care of the products while in your possession and we reserve the right to deduct from the refund any loss in value of the products returned if the loss in value is (in our reasonable opinion) a result of your damage, use, misuse or handling of the products over and above what is necessary to establish their nature, characteristics and functioning.
Damaged or faulty items
If you receive a faulty or damaged item please contact us for more information.